How do steel casting manufacturers deal with customers' quality inquiries when there is a large gap in the quality of large steel castings?

2024-08-14 13:32:47

Sometimes steel casting manufacturers receive calls like 'Why is the quality of the large steel castings produced by your family not as good as last time? What's going on?' and so on.

The production of steel castings includes multiple steps such as melting, molding, pouring, cleaning, and inspection, each of which may have an impact on product quality. Technical differences among operators, minor damage to molds, and other factors may lead to quality differences between products of the same batch; The fluctuation of the composition and properties of steel as a casting raw material directly affects the quality of castings; Changes in casting conditions, such as changes in ambient temperature and humidity, can affect the cooling rate of the mold and casting metal, as well as the microstructure and properties of the castings; Steel casting manufacturers usually require a series of subsequent processes such as heat treatment, mechanical processing, and surface treatment for large steel castings after casting. The subtle differences in these processes can have an impact on the dimensional accuracy and surface smoothness of the product; Execution of inspection standards.

So how can manufacturers ensure the quality of cast steel parts? It is necessary to establish and improve a quality management system to ensure the stability of product quality; Strengthen communication and cooperation with customers, understand their specific needs, and provide personalized solutions based on their application scenarios; Introduce advanced production equipment and testing technology; By cultivating a professional testing team and maintaining an honest and transparent attitude, steel casting manufacturers continuously improve their quality and service to face and solve customers' inquiries about casting quality.